At Oswin Lodge, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services related to travel agencies, event planning, wedding coordination, cruise ship bookings and reservations, travel blogging, and destination marketing. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect personal and non-personal information to provide and improve our services. This may include your name, contact details, billing information, travel preferences, event details, and other data voluntarily submitted through our booking forms, inquiry forms, or newsletter sign-ups. We also collect technical data such as browser type, IP address, device type, and usage patterns through cookies and analytics tools.
How We Use Your Information
Your information is used to process travel and event bookings, respond to inquiries, provide customer support, and send promotional communications when you opt in. We may use anonymized data to analyze website traffic, improve user experience, and better tailor our services to client needs. We do not sell or rent your personal data to third parties.
Data Sharing and Disclosure
We may share your data with trusted service providers and partners who assist in delivering our travel, event, and marketing services. These third parties are obligated to use your information solely for the purpose of providing the contracted services. We may also disclose information if required by law, to protect our legal rights, or to prevent fraud or abuse.
Data Retention
We retain your information only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, and reporting obligations. You may request that we delete your data by contacting us directly.
Security Measures
Oswin Lodge employs industry-standard security technologies and procedures to protect your data from unauthorized access, use, or disclosure. While we strive to safeguard your information, no method of transmission over the internet or storage is 100% secure.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of the site.
Opt-Out Instructions
If you no longer wish to receive marketing emails, updates, or promotional materials from Oswin Lodge, you can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly. To request the removal of your data from our records, email us at [email protected] with your request.
International Users
As Oswin Lodge operates globally, your information may be stored and processed in countries outside your own. By using our website, you consent to the transfer of your information to locations where our service providers are located.
Changes to This Policy
We may update this Privacy Policy from time to time.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or would like to make a request related to your personal information, please contact us at [email protected].